Designing Employee Experience in the New World of Work

Explore key considerations for designing an impactful, outstanding employee experience that aligns with our new hybrid reality.
Your Instructors:
Jan Krogel
Jan Krogel
Dr. Fermin Diez
Dr. Fermin Diez
Temitope Sadiku
Temitope Sadiku
Steve Bennetts
Steve Bennetts
Zuzana Chomistekova
Zuzana Chomistekova

Program Date

Apr 18-May 20

Duration

5 weeks

Languages

English

Program Type

Cohort Based

Your Investment

US$ 191 US$225

Enroll Now

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Who is this course for ::

This program is for HR leaders and employers looking to reshape Employee Experience for their teams in the new hybrid working environment.

What will you learn ::

  • Key elements to rethinking EX-design for hybrid, remote, or distributed settings.
  • How to leverage technology and digitize EX processes for maximum impact.
  • Redefining the employee lifecycle: hiring, onboarding, enhancing performance, and employee well-being.
  • What has changed in the past year and what still needs to change.

Earn an industry
lauded certificate.

You will receive your certificate via email as a downloadable PDF within days of completing the course. All our learning programs are approved by the Human Resources Certification Institute (HRCI). Certificates are configured for uploading and sharing on LinkedIn.

What the program covers :

Mandatory Participation
Week 1 - Reflect (18 Apr - 24 Apr)
  1. 1. Reflect: Getting ready to redesign our EX Journey
    1. Welcome to Week 1
    2. 1.1 Employee Experience and the Pandemic: Moving Forward
    3. 1.2 What is Employee Experience & Why does it matter?
    4. 1.3 Employee Experience as a Core Product from HR Teams
      *
    5. 1.4 Learning Objectives and the Learner Journal
    6. 1.5 Important Dates
    7. 1.6 Key Expectations; Introducing yourself and Set your Goals
      *
    8. 1.7 Meet your Speakers and Mentors
    9. 1.8 Sharing your resources
  2. 2. Reflect: Week 1 - LIVE Onboarding Session (60 min)
    1. 2.1 Live Onboarding & Introduction
  1. END OF WEEK 1 :: Go to Learning Journal
WEEK 2 - Assimilate (25 Apr - 1 May)
  1. 3. Assimilate: New Truths & Burst Myths
    1. Welcome to Week 2
    2. 3.1 What the largest WFH experiment showed us
    3. 3.2 The Right model for your Organization
      *
    4. 3.3 Watchouts & Pitfalls in different models
    5. 3.4 Business & EX Roadmap
    6. 3.5 What do your employees want?
    7. 3.6 What kind of New Normal will work best for you?
    8. 3.7 Segmentation & Addressing Needs of Different Demographics
  2. 4. Week 2: Live session Masterclass (120 min)
    1. 4.1 Live Session Masterclass
  1. END OF WEEK 2 :: Go to Learning Journal
WEEK 3: Assimilate (02 May - 08 May)
  1. 5. Assimilate: Building Blocks for EX in Hybrid teams
    1. Welcome to Week 3
    2. 5.1 Building Blocks for EX in Hybrid teams
    3. 5.2 Align Your Employee Experience to Purpose, Brand and Culture
    4. 5.3 Cascading EX from Vision, Brand, Culture & Values
      *
    5. 5.4 Core Elements: Opportunity to break all the molds
  2. 6. Week 3: Live session Power Hour
    1. 6.1 Live session Power hour
  1. END OF WEEK 3 :: Go to Learning Journal
WEEK 4: Assimilate (09 May - 15 May)
  1. 7. Assimilate: Moments of Truth in the Employee Lifecycle
    1. Welcome to Week 4
    2. 7.1 HR Processes Designed to Optimize Experiences
      *
    3. 7.2 Employee Lifecycle: Hiring
    4. 7.3 Employee Lifecycle: Onboarding
      *
    5. 7.4 Employee Lifecycle: Performance
      *
    6. 7.5 Employee Lifecycle: Development
      *
    7. 7.6 Employee Lifecycle: Rewards, Recognition & Benefits
    8. 7.7 Employee Lifecycle: Well Being
    9. 7.8 EX Enabled by Technology
  1. END OF WEEK 4 :: Go to Learning Journal
Week 5 - Apply: Final Project Submissions (16 May - 20 May)
  1. 8.Apply: From Frameworks to Action
    1. Welcome to Week 5
    2. 8.1 Five Step Framework to Design EX for your Hybrid Organization
      *
    3. 8.2 Redesigning Employee Experience in the Hybrid World
      *
    4. 8.3 Feedforward Guidelines
      *
    5. 8.4 Moments that Matter: Mind Map
  2. 9. Week 5: Live session Learner Time Matters
  3. 10. Closing & Feedback
    1. 10.1 Your Inputs Matters
  1. END OF WEEK 5 :: Go to Learning Journal
Cooling down
  1. 8. Cooldown
    1. 11.1 Using this time to Catch-Up, Reflect, Give Feedforward
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Meet your Instructors :

Jan Krogel
Head of Employee Experience and People Analytics, Capgemini
Dr. Fermin Diez
HR Faculty, SMU & NTU
Temitope Sadiku
Global Head of Digital Employee Experience, The Kraft Heinz Company
Steve Bennetts
Head of Growth & Strategy - Employee Experience Solutions, Qualtrics
Zuzana Chomistekova
Group Global Head Of Recruitment, AirAsia

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Our programs comprise of asychronous learning as well as LIVE group sessions. If you are unable to attend one of the live sessions, you can access a recording on the Platform.
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When will I get my certificate after the course?
You will receive your certificate 2-3 weeks after successful completion of the program, including a PDF copy and a link for sharing your achievement with your LinkedIn network.
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Once the program is over, you can still visit the program archive to look through the materials and video content.
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However, successful completion of the course (with certificate) requires participation in all mandatory modules.
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